These Terms govern your use of this website and services provided by HITECH MOBILE MARINE SERVICE LLC. Specific projects may also be governed by a written proposal or service agreement.
Services and project scope
We provide software development, mobile solutions, systems integration, technology consulting, cloud and data support, and software maintenance. Scope, deliverables, schedule and pricing are confirmed in writing before paid work begins.
Payments
Invoices are payable using the method and schedule stated in the applicable proposal or invoice. Deposits or milestone payments may be required. Prices are shown in U.S. dollars unless otherwise stated. Clients are responsible for approved fees and applicable taxes.
Cancellations and refunds
A client may request cancellation in writing. Fees for completed work, committed resources and non-cancellable third-party costs remain payable. Any eligible refund is determined from the unearned portion of fees after completed work and approved expenses are deducted. Approved refunds are returned to the original payment method, generally within 5–10 business days after processing. Custom work already delivered or accepted is not refundable unless required by law or agreed in writing.
Client responsibilities
Clients must provide accurate information, timely approvals, lawful content and necessary access. Delays in client feedback or materials may affect delivery dates.
Intellectual property
Ownership and license rights are defined in the applicable written agreement. Unless otherwise agreed, HITECH retains ownership of pre-existing tools, methods and reusable components. Clients retain ownership of materials they provide.
Warranty and liability
We perform services professionally and in accordance with the agreed scope. To the extent permitted by law, services are otherwise provided without implied warranties, and liability is limited to fees paid for the affected services.
Contact
Questions: walter.burgos@hitechwb.us or +1 (202) 492-2891.